CCCM Outreach Assistant (CFCV/MZ10/2021/051)


Reference No: CFCV/MZ10/2021/051

Position Title: CCCM Outreach Assistant

Duty Station: Pemba, Ibo, Montepuez and Nampula

Classification: Ungraded

Type of Appointment: Special Short-Term Graded Contract, 6 (six) months with the possibility of extension.

Report to: CCCM Area Team Leader

Estimated Start Date: As soon as possible

Closing Date: 20 September 2021


The International Organization for Migration (IOM), the UN Migration Agency is a dynamic and growing inter-governmental organization, with 172 member states.  IOM is committed to the principle that “humane and orderly migration benefits migrants and society”. Established in 1951 and now active in over 440 field locations worldwide, IOM works with partners, government and civil society to promote international cooperation to address operational challenges of migration and mobility, assist in the search for practical solutions to migration problems, and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people. IOM addresses the migratory phenomenon from an integral and holistic perspective, including links to development, in order to maximize its benefits and minimize its negative effects.

IOM is committed to a diverse and inclusive environment. This is a request for Curricula / expression of interest for the position of CCCM Outreach Assistant. The successful candidate will be offered Special Short Term Ungraded Contract.

Working under the overall supervision of the CCCM Programme Officer  and the direct supervision of the CCCM Area Team Leader, the incumbent will work within selected camps and camp-like settings as well as in hosting communities, informal sites and areas of return supervising CCCM activists as they perform standard CCCM tasks, such as coordination, the development of community and site governance structures and feedback mechanisms, protection support and the supervision and implementation of minimal site maintenance projects.

The role will also involve working closely with community leadership and community groups in support of community resilience and recovery activities. Supporting community groups with capacity building and engagement with local authorities and agencies.


Responsibilities and Accountabilities

1. Support to the Government of Mozambique (GoM) camp management agencies where they need support with CCCM related activities in community engagement, site planning and coordination.

2. Conduct Focus Group Discussions (FGDs), service monitoring and site monitoring activities on a daily basis and deliver adequate reports of activities to the CCCM area team lead.

3. Support the site community mobilizers/information desk staff with tracking and monitoring of complaints and feedback.

4. Work with protection actors (internal & external) including IOM colleagues to support identification and referral of vulnerable individual and cases to protection actors.

5. Maintain close coordination with local authorities and humanitarian partners for effective coordination of services and effective referral pathways/ communication between all stakeholders.

6. Ensure clarification of roles and responsibilities/ various service providers on site.

7. Support site level monitoring of service provision.

8. Support GoM camp managers in the establishment of representative IDP committees that reflect age, gender and diversity of the IDP population at site level. Promote set up of Women empowerment and disability inclusion groups in the sites.

9. Ensure that the CCCM multi-sectoral information is updated on a periodic basis by the CCCM mobile teams. Extract reports from the CCCM multi sector information proper analysis and response.

10. Work with community groups and community leadership in capacity building activities supporting community resilience, transition & recovery.

11. Carry out all duties in accordance with the humanitarian principles, core values, the Code of Conduct and PSEA.

12. Ensure there is an effective referral mechanism in all IDP sites covered by the CCCM teams and GoM camp mangers.

13. Prepare TAs and travel documentation to be accurately submitted in a timely manner to the team leader.

14. Accurately collect and report multi-sectoral data on a daily basis in coordination with DTM colleagues.

15. Perform any other relevant duty as assigned by the Programme Officer.


Required Qualifications and Experience


  • University degree in Social Science, Behavioral Sciences, or a related field from an accredited academic institution with one year of relevant experience; or

  • Completed High school / Secondary school education with three years of relevant experience.


  • Previous experience in camp management related work.

  • Previous experience in community engagement activities/ livelihood projects / transition and recovery projects.

  • Previous experience in capacity building is an added advantage.


Fluency in English and Portuguese both oral and written is a must. Knowledge of local languages of Cabo Delgado province is an advantage 

Required Competencies

The incumbent is expected to demonstrate the following values and competencies:


  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.


Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, verification of Education certificate and security clearances.


How to apply:

Interested candidates are invited to submit their applications in ENGLISH, with:

  1. Cover letter, clearly specify suitability and availability date;

  2. Detailed curriculum vitae, including historical salary, skype user ID, phone number and minimum three referees (preferably former direct supervisors).

Please submit your application by email to [email protected], indicating the reference code above [NAME, CFCV/MZ10/2021/051 – CCCM Outreach Assistant​as subject. The deadline for applications is 20 September 2021.

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts

Only applicant who meets the above qualification will be considered

Posting period:

From 06.09.2021 to 20.09.2021



Duty Station: 
Pemba, Mozambique
Closing Date: 
Monday, September 20, 2021